Are there any pre-built templates?

Here are several example templates you can use for your action alerts. Simply copy and paste the template into the message field of your action alert.


Email: New Order Email

Hello {{ contact.first_name }},

We have received your order! Your order is as follows:

SKU(s): {{ order.part_numbers_formatted }}
Product Description(s): {{ order.description_formatted }}
Shipping Method: {{ box.shipper }}

Your order will be shipped to the following address:

{{ contact.first_name }} {{ contact.last_name }}
{{ order.ship_to.address_1 }}
{{ order.ship_to.address_2 }}
{{ order.ship_to.city }}, {{ order.ship_to.state }} {{ order.ship_to.post_code }}
{{ order.ship_to.phone }}

You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Thanks,
ACME Company

Email: Tracking Confirmation

Hello {{ contact.first_name }},

We have received your order! Your order is as follows:

SKU(s): {{ order.part_numbers_formatted }}
Product Description(s): {{ order.description_formatted }}
Shipping Method: {{ box.shipper }}

Your order will be shipped to the following address:

{{ contact.first_name }} {{ contact.last_name }}
{{ order.ship_to.address_1 }}
{{ order.ship_to.address_2 }}
{{ order.ship_to.city }}, {{ order.ship_to.state }} {{ order.ship_to.post_code }}
{{ order.ship_to.phone }}

You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Thanks,
ACME Company

Email: Order Delivered

Hello {{ contact.first_name }},

We have received your order! Your order is as follows:

SKU(s): {{ order.part_numbers_formatted }}
Product Description(s): {{ order.description_formatted }}
Shipping Method: {{ box.shipper }}

Your order will be shipped to the following address:

{{ contact.first_name }} {{ contact.last_name }}
{{ order.ship_to.address_1 }}
{{ order.ship_to.address_2 }}
{{ order.ship_to.city }}, {{ order.ship_to.state }} {{ order.ship_to.post_code }}
{{ order.ship_to.phone }}

You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Thanks,
ACME Company

Email: Time Update - 30 Days After Order Created

Hello {{ contact.first_name }},

We have received your order! Your order is as follows:

SKU(s): {{ order.part_numbers_formatted }}
Product Description(s): {{ order.description_formatted }}
Shipping Method: {{ box.shipper }}

Your order will be shipped to the following address:

{{ contact.first_name }} {{ contact.last_name }}
{{ order.ship_to.address_1 }}
{{ order.ship_to.address_2 }}
{{ order.ship_to.city }}, {{ order.ship_to.state }} {{ order.ship_to.post_code }}
{{ order.ship_to.phone }}

You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Thanks,
ACME Company

Email: Time Update - Not Ordered for 30 Days

Hello {{ contact.first_name }},

We have received your order! Your order is as follows:

SKU(s): {{ order.part_numbers_formatted }}
Product Description(s): {{ order.description_formatted }}
Shipping Method: {{ box.shipper }}

Your order will be shipped to the following address:

{{ contact.first_name }} {{ contact.last_name }}
{{ order.ship_to.address_1 }}
{{ order.ship_to.address_2 }}
{{ order.ship_to.city }}, {{ order.ship_to.state }} {{ order.ship_to.post_code }}
{{ order.ship_to.phone }}

You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Thanks,
ACME Company

Text/SMS: New Order

Hello {{ contact.first_name }}, we have received your order! You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Text/SMS: Tracking Confirmation

Hello {{ contact.first_name }}, we have received your order! You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Text/SMS: Order Delivered 

Hello {{ contact.first_name }}, we have received your order! You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

 Text/SMS: Time Update - 30 Days After Order Created

Hello {{ contact.first_name }}, we have received your order! You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.

Text/SMS: Time Update - Not Ordered for 30 Days

Hello {{ contact.first_name }}, we have received your order! You will receive a tracking confirmation email once your order has shipped. Please contact us if you have any questions regarding your order.